Support

If you run into problems when using FutureGrid Move, please use our help form at https://portal.futuregrid.org/help

Known problems

Depending of the configuration of your machines, you may have problems installing some python modules. In particular, we have notice problems with the ldap modules, which is required for the installation of our software.

• Installing python-ldap

  Ldap api
  sudo apt-get install python-ldap
  or
  sudo yum install python-ldap
  or
  sudo yum install python26-ldap  #(when the default python is the 2.4 version)

• Load FutureGrid module on India.

  FutureGrid module loads the appropriated python module. Therefore, if you have previously loaded a python module, you need to unload it. Then load futuregrid module again.

  The error looks like:

  [jdiaz@i136 ~]$ module load futuregrid
  futuregrid version 1.1 loaded
  euca2ools version 2.0.2 loaded
  python_w-cmd2/2.7(21):ERROR:150: Module 'python_w-cmd2/2.7' conflicts with the currently loaded module(s) 'python/2.7'
  python_w-cmd2/2.7(21):ERROR:102: Tcl command execution failed: conflict python
  
  moab version 5.4.0 loaded
  torque/2.5.5 version 2.5.5 loaded
  [jdiaz@i136 ~]$

  The solution is:

  [jdiaz@i136 ~]$ module unload python/2.7
  [jdiaz@i136 ~]$ module load futuregrid